. Their booked hotels are very good The service of Street Romeo Mr.Moulvik Badia is excellent. He helped in each stage on daily basis. He answered me very promptly whenever I called him even at odd hours. Their service is one of the best I have seen.

ay after the completion of our tour. The arrangements made by you for the tour were commendable, and I would like to share our detailed feedback as follows: Cambodia: Our tour in Cambodia was highly impressive. The hotel accommodations and services were excellent, and the transport arrangements, along with the driver’s service, were truly commendable. However, I must express some concerns regarding the guide, Mr. Phrom. His behavior requires significant improvement—particularly in avoiding loose conversations and inappropriate comments, especially when interacting with women tourists. This is an area that needs immediate attention. I kindly request that you share this feedback with your counterparts in Cambodia to ensure better service standards. Despite this, we deeply appreciated the excellent services of the tour driver and the overall quality of the hotel and service arrangements. Vietnam: Your services in Vietnam were equally good. That being said, I have a few suggestions for improvement: We faced issues with dinner on the day of arrival in all three cities due to late nights. After our flights and hotel check-ins, dinner was delayed, causing inconvenience. I recommend scheduling local flights to arrive earlier in the evening (preferably before 4:00 PM) to allow sufficient time for dinners. It would be beneficial to arrange accommodations in higher-quality hotels, even if it incurs slightly higher costs. For instance, my brother-in-law, who accompanied us, was dissatisfied with the room at the Prague Hotel in Ho Chi Minh City. Offering customers the option to upgrade their accommodations with an additional cost could greatly enhance their experience. Overall, we are happy with the services provided and appreciate your efforts in organizing this tour. Thank you once again for your support, and I hope this feedback helps in further enhancing your services. Warm regards, R. Gunasekaran

places. Pick-Up and Drop were well planned. There were no wait at any place. All coordination was done by the representative with perfection. Only complaint is that NO one from Travel Triangle coordinated the pre-booking activities. I was coordinating with the service providers directly. Travel Triangle representative called only ONCE for the booking payment. Rest of the time till the end of the tour, they did not bother to check the status. It was strange behavior. Presently I am working on another trip through travel triangle and observing the same behavior.

you Parul for all your help with the itenaries.

ree and unforgettable. They curated the perfect mix of adventure, relaxation, and cultural experiences, ensuring we had the best time. With amazing dtay recommendation. Their expertise, friendly approach, and dedication to making our trip special truly stood out. Highly recommend them for a hassle-free and memorable travel experience!

esome.She collaborated well according to the transportation & accomodation requirements too. There is nothing I can write that would do justice to all the support & trust from guiding angel Mr Ramesh who guided as a driver to all the required destinations. He even made a trip back to fetch me from the hotel again to exchange a T shirt due to size. I'll definitely lookout to Jubilant/Triangle Travels for my future trips to India as Ive done before for Shimla & Manali.I"ll recommend to others as well.Thanks once again from the bottom of my heart.

w on first day of tour that driver was inexperienced and was not much knowledgeable. He has started driving the cab recently and joined the tour business recently. In Munnar we had booked hotel ourselves but we took recommendation from Back 2 Travels for good 5 star resort who recommended for Elixir Hills Suites resort. We had very bad experience at resort as it was not at all 5 star resort. We had lots of issues such as stains on bed sheets, Jacuzzi was not working, water getting choked up in basins etc. The service staff was not helpful and we had very disappointed stay. There was Kanyakumari tour where we had to reach the location before 4pm to take the ferry ride ticket. But our driver was not aware of the timing and we reached late by 15 mins. Due to that we couldn't do the ferry ride. We couldn't see anything in Kanyakumari due to the lack of knowledge of driver and tour operator. On 2nd last day of tour, driver said that he has to leave due to emergency and he left. Then we informed tour operator so he said another driver will come as next day we had to take our return flight. Till next day afternoon tour operator Shehjad didn't give any driver details. I was continuously doing follow up with Shehjad who gave some lame excuses but didn't provide any driver details. Also it was agreed that driver will take us to restaurant and will have lunch . Then he will drop us to airport. Next day after doing lot of follow up he gave driver details. But that driver was saying it's only pick up and drop to airport. He won't take us to restaurant. Due to this miscommunication we had to face lot of trouble. There were lot of phone communication between tour operator and their agent in Kerala throughout the tour and we used to waste lot of our time in sorting out the miscommunication. On last day we agreed to reach airport early as driver was not agreeing to take restaurant. The airport was closed that time and there were no eating options for my small kid. Then we booked cab on our own to come out of airport and we went to restaurant to have lunch. Tour operator reimbursed the amount however the trouble and mental tension which our family got can't be explained in words.

ing perfectly and ensured personal care throughout

n On Vacation ensured that we get the best hotels ans travelling experience. They made sure that we are comfortable and enjoying our vacations which was truly the best experience

he agent and taxi providers, leading to unnecessary confusion and delays during the trip. Hotel Experience: The agent recommended “The Kimaya by Sea,” highlighting its proximity to the sea and good hygiene, which I agree with. However, the staff at the hotel were highly unprofessional and lacked basic hospitality skills. It seemed as though the hotel was being managed by someone without any prior experience in the hospitality industry. The buffet breakfast was extremely disappointing, with limited and unappealing options. Activity Management: The agent made several decisions regarding activities without consulting me or providing any explanations. This led to inconvenience during the trip and gave me the impression that my preferences and comfort were not prioritized. The agent's attitude felt dismissive and as if I was being taken for granted. Overall, I expected a well-planned and hassle-free vacation, but the lack of professionalism and poor coordination greatly impacted my experience. I hope the company takes this feedback seriously to improve their services for future customers.

er 0, but the driver on day2 was good, hence I have given 3 stars. The travel agent was supportive, however it seems there were gaps as what were discussed with him and planned. We had a flight landing at 7 and when we visited hotel, the manager told us that the checkin would be at 12 pm. On calling the travel agent he said that the hotel arrangment is on the basis of availability. Ideally he should have told me earlier if this was the situation. Also his alignment with the cab agency was also not good. The cab agent was telling something and the travel agent said something else. I mean this kind of scenarios would have been avoided if they had a better planning before my visit. I bit disappointed with the experience I had this time. I have been travelling with travel triangle from quite some time and things have been great. Hoping to have better services in future.

hustle free itinerary, best negotiated hotel prices, language friendly driver and a lot of memories throughout the trip. I would like to give my experience and feedback: Hotels were suggested by us, there was no price negotiation done from 7C's Destination. I was getting the same hotel tariff as the agents. The agent does not suggest the hotels as per our suggestion and our needs, they lack a list of hotels. The itinerary is so vaguely mentioned and the driver is unaware about all the sightseeing places we want to visit daily. Driver appointed to us acted sweet , humble but was cunning , always confused and always trying to fool us. Day 1: He did not take us to sight seeing as we reached late. 2 waterfalls mentioned on the itenary were not visited, the reason being no water, dark etc. Accepted all the reasons given by him. Day 2: He would not take us for sightseeing, instead take us to spice garden Ayur valley and force us to buy from there as we will not get good quality spices anywhere else. He dropped us at the hotel and when we asked about the sightseeing, he couldn't take us as the itinerary was not shared with him.I had to call the 7C's Destination agent Mr. Renjit to talk to him. Eravikulam National park was closed he should have mentioned earlier after reaching Munnar Mr. Renjit is saying you cannot visit due to breeding time. Day 3: We could not visit Periyar national park as it was fully booked 1 day prior. We spoke with other guests who had done online booking. On top of that Mr. Renjit is blaming us for not reaching prior 1 pm. To summarise the trip: Delhi Trip agent was not ethical, suggested we cancel the trip request at the trip triangle and they would give additional Rs 10,000 discount. 7 C's Destination were talking about ethics but lack to fulfill comments mentioned in the itinerary. Driver was taking commission at every place we visited Spicy shopping, Ayurvedic centers, Kerala chips and even for bookings which we did by ourselves. We received constant complaint calls from the surfing and kayaking schools stating the driver asked for commission. On declining the commission the driver posted negative feedback on the internet. Driver would not stay in our hotel or nearby hotels. He would be late by 20mins to 30 mins in the morning to pick us from the hotel due to which we missed all the major sightseeings in Munnar and Varkala. Other tour guests were getting the discount at Jatayu Earth center while we did not get any discount. We have spent Rs 1,06,340 but it was not worth it. It could have been much better. Thanks and regards, Hardik Panchal.

, I wanted to provide some constructive feedback regarding the services provided. We found our assigned driver was not fully aware of our planned itinerary and required frequent reminders. His enthusiasm for showing us the sights seemed limited, leading us to believe he might not have been experienced in guided tours. We were also surprised to learn that our booking had been passed on to another agency. While the driver was punctual and the car was in good condition, we feel the level of coordination could have been significantly improved. As first-time visitors, we anticipated more proactive communication and guidance, perhaps a short daily check-in, to ensure everything was running smoothly. We also encountered an issue with another driver in Pehelgam, who seemed eager to cut our visit short. On the positive side, we greatly appreciate the 14-month credit you extended due to the original trip cancellation last year. The hotel you suggested was excellent, and the timely pick-up and drop-off arrangements were satisfactory. We hope this feedback is helpful. While the travel agency services were somewhat overshadowed by Kashmir's natural beauty, we still enjoyed our trip and are considering returning in another season. Thank you for your arrangements and looking forward to our next adventure.!!!! Time with snowy mountains.

ve the issue, also they customised based on my budget, Highly recommend to chose travelancer if you want to travel Kashmir within budget. Special thanks to Abid, Iqra.

t location. Delivery person declined delivery again and again due to distance and location.

you Parul for all your help with the itenaries.